Customer Service
As part of our Customer Care service, we are pleased to offer an on-line service request form for your convenience.
A Service Representative will contact you within one to three business days of receipt of your request. For any non-urgent minor items that can be dealt with at your 11 month warranty service visit, we suggest you keep a list for our service representative.
Urgent Items
Items that affect the safety of residents or pertain to the mechanical systems, building
envelope, or structure may be reported through the online form at any time.
Emergencies - Contact Appropriate Trades Directly for the following:
- Heating & Cooling System: 250-882-2705
- Plumbing & Gas: Tyler Mechanical: 250-589-7799
- Electrical: Delta Electric: 250-896-6060